Can our firm set up transportation for a client's entire course of therapy?

Yes. A recurring plan is set up once as a standing schedule with consistent days and pickup windows, and individual visits can be skipped or shifted with a call or text.

How is transportation paid for?

Confirm payment terms with dispatch or the business office before scheduling. Presence is a transportation provider, not a law firm, and makes no promises about case outcomes.

Do you provide records, reports or opinions for a case?

We can confirm that a scheduled trip was completed to the person who arranged it. We do not provide medical records, evaluations, opinions or case documentation, and we are not a party to any matter.

What geography do you cover?

Local Dallas-Fort Worth dispatch, serving Tarrant, Dallas and Wise counties and approved surrounding areas across Dallas-Fort Worth. Longer planned trips within Texas are quoted individually.

Can a client's family member ride along?

Usually yes. Tell dispatch when booking so seating is assigned correctly, especially when a wheelchair is also traveling.

Do you have existing relationships with carriers, TPAs or firms?

Presence does not imply or represent affiliations, contracts, certifications, payment arrangements or partnerships unless verified. We are open to new referral relationships and describe our capability accurately.

How quickly can transportation start?

Often quickly, depending on geography, mobility level and whether an escort or specialized positioning is needed. Call or text dispatch and you will get an honest answer rather than a maybe.

Referral Partners • Dallas-Fort Worth

Medical Transportation for Injury Law Firm Clients

A straightforward transportation resource for workers' compensation and personal injury firms across Dallas-Fort Worth. We get injured clients to treatment reliably so care does not lapse over a missing ride. Transportation only — no legal advice or legal services, no promises about case outcomes, and no part in the claim.

Request DFW Coverage

For Law Firms, Answered Directly

What does Presence provide for law firm clients?

Presence NEMT provides non-emergency medical transportation for a firm's clients to and from treatment across Dallas-Fort Worth — occupational medicine, orthopedics, imaging, physical and occupational therapy, pain management and post-operative follow-ups. We are a transportation provider only. We do not provide legal services, and we take no part in a claim or case.

Who at a firm typically arranges transportation?

Paralegals, case managers, legal assistants, intake staff and attorneys. A firm can arrange a single trip or a standing schedule for a client's full course of treatment, and dispatch reports trip completion back to whoever is coordinating.

How are payment arrangements handled?

Payment terms are confirmed with dispatch or the business office before transportation is scheduled. Presence does not imply or represent payment arrangements unless verified, and makes no promises about case outcomes.

Does Presence have existing law firm partnerships?

Presence does not imply or represent an existing law-firm, carrier, TPA or employer partnership unless verified. This page is an open invitation to set up a referral relationship, and we will describe our capability accurately rather than overstating coverage to win volume.

What mobility levels can Presence accommodate for an injured client?

Ambulatory riders, including those on crutches, in a boot, in a brace or under a post-operative restriction; wheelchair riders in manual and power chairs; bariatric riders with appropriately rated equipment; and riders who need BRODA Chair or Traversa Stretcher Alternative reclined positioning support. A CNA, MA, or Nurse escort can be added where a client needs hands-on support beyond a driver's role.

How does a firm set this up?

Call or text local DFW dispatch at (817) 900-6368, or send the inquiry form on this page. We confirm geography, mobility level and timing before anything is scheduled, then set up the trip or the standing schedule.

Transportation Is Often the Reason a Client Misses Treatment

When a client stops attending therapy or misses an orthopedic follow-up, the reason is frequently practical rather than medical: no car, no driver, a mobility device that will not fit in a family vehicle, or a work schedule that does not bend. The gap in treatment shows up later as a problem for everyone involved.

Presence NEMT is a nurse-owned, locally dispatched non-emergency medical transportation provider serving Dallas-Fort Worth. Firms use us as a straightforward transportation resource for injured clients — nothing more and nothing less. We provide the rides; we take no part in the claim.

Who This Page Is For

Workers' compensation law firms
Personal injury law firms where transportation support is relevant to a client's treatment
Paralegals, legal assistants, intake and client services staff arranging appointments
Non-subscriber claims counsel
TPAs, carriers and adjusters coordinating treatment for a claimant
Self-insured employers and risk managers
Treating clinics whose patients are represented and need transportation

Trips We Handle for Injured Clients

All transportation is non-emergency and all passengers must be medically stable. Presence NEMT is not an emergency ambulance service — call 911 in an emergency.

Occupational medicine and work-injury clinic visits
Orthopedic consultations, post-operative follow-ups and cast or brace checks
Physical and occupational therapy, single visits or full recurring plans
Imaging appointments — X-ray, MRI, CT and ultrasound
Pain management, interventional pain and injection visits
Outpatient surgery and procedures, including the required ride home
Independent medical examinations and designated doctor exams when transportation is arranged
Return-to-work and functional capacity evaluation appointments

How a Referral Relationship Works

We use referral language honestly. Setting up a relationship means we are ready to take your clients' trips — it does not imply an endorsement, an exclusive arrangement or any existing partnership.

Your team calls or texts local DFW dispatch, or sends the inquiry form below
We confirm what we can cover — geography, mobility level, equipment, timing — before anything is scheduled
Payment terms are confirmed with dispatch or the business office before anything is scheduled
A single trip or a standing schedule is set up, with consistent pickup windows for recurring treatment
Trip completion is reported back to the arranging contact the way your team prefers
Schedule changes, added visits and cancellations go through the same local dispatch line

What to Send Us With a Request

Client first name and a working phone number for pickup coordination
Mobility level, and any wheelchair or device with dimensions and weight
Whether a CNA, MA, or Nurse escort is needed for hands-on support
Appointment date, time, provider name and both addresses
Whether the driver should wait, and roughly how long the visit runs
Whether the request is a single trip or a recurring course of treatment, and how many weeks
Who should receive trip completion confirmation

Why Nurse-Owned Matters Here

Presence NEMT is nurse-owned, and mobility level, positioning, weight-bearing restrictions and post-operative precautions are discussed in language that changes what vehicle arrives. That reduces the most common failure in this work — the wrong vehicle showing up for the client who is actually waiting.

It also means we say no clearly. If a client is unstable, needs monitoring, or needs care during the trip, we will tell your team that the transport belongs with EMS instead of with us.

What Presence Does and Does Not Do for a Firm's Clients

Area	Presence NEMT	Not provided
Service	Non-emergency medical transportation to and from treatment	Legal services, advice, case handling or medical care
Payment	Terms confirmed with dispatch or the business office before scheduling	Legal fee arrangements or any promise about a case outcome
Recurring treatment	Standing schedules held by local dispatch for a full course of care	Authorization decisions or treatment coordination
Documentation	Trip completion reported back to the arranging contact	Medical records, opinions, evaluations or case documentation
Urgent situations	Non-emergency transportation for medically stable clients	Emergency response — call 911 in an emergency

Presence NEMT is not an emergency ambulance service and is not a party to any claim, case or legal matter.

Legal Referral Partner Inquiry

Become a Referral Partner

Prefer to talk now? Our local dispatch line is staffed 24/7.

Frequently Asked Questions

Can our firm set up transportation for a client's entire course of therapy?: Yes. A recurring plan is set up once as a standing schedule with consistent days and pickup windows, and individual visits can be skipped or shifted with a call or text.
How is transportation paid for?: Confirm payment terms with dispatch or the business office before scheduling. Presence is a transportation provider, not a law firm, and makes no promises about case outcomes.
Do you provide records, reports or opinions for a case?: We can confirm that a scheduled trip was completed to the person who arranged it. We do not provide medical records, evaluations, opinions or case documentation, and we are not a party to any matter.
What geography do you cover?: Local Dallas-Fort Worth dispatch, serving Tarrant, Dallas and Wise counties and approved surrounding areas across Dallas-Fort Worth. Longer planned trips within Texas are quoted individually.
Can a client's family member ride along?: Usually yes. Tell dispatch when booking so seating is assigned correctly, especially when a wheelchair is also traveling.
Do you have existing relationships with carriers, TPAs or firms?: Presence does not imply or represent affiliations, contracts, certifications, payment arrangements or partnerships unless verified. We are open to new referral relationships and describe our capability accurately.
How quickly can transportation start?: Often quickly, depending on geography, mobility level and whether an escort or specialized positioning is needed. Call or text dispatch and you will get an honest answer rather than a maybe.

Set Up Client Transportation

Call or text local DFW dispatch and describe the client's treatment schedule and mobility needs. We will tell you plainly what we can cover before anything is scheduled.

Call (817) 900-6368 Text Us Request Transportation