Accessible Transportation
Wheelchair & Accessible Transportation in Dallas-Fort Worth
Whether you call it wheelchair transportation, accessible rides, mobility transportation or handicapped transportation, Presence NEMT provides safe, nurse-owned, wheelchair-accessible transportation across Fort Worth, Dallas and the surrounding DFW communities — for appointments, hospital discharge, recurring treatment and airport travel.
Looking for Handicapped or Wheelchair-Accessible Transportation?
Families search for this service in a lot of different ways — “handicapped transportation,” “wheelchair taxi,” “accessible rides,” “disabled transportation” or simply “a wheelchair van near me.” They all describe the same need: a vehicle that can safely carry someone who uses a wheelchair or has limited mobility, with a driver who knows how to help.
Presence NEMT provides professional wheelchair-accessible, non-emergency medical transportation throughout Dallas-Fort Worth for medical appointments, hospital discharge, recurring treatment, airport travel and other scheduled destinations. We are nurse-owned and locally dispatched, and our vehicles are ramp or lift equipped so passengers can stay in their own chair.
Wheelchair Transportation
Manual wheelchairs, power chairs, heavier mobility chairs and bariatric equipment are all accommodated with the right vehicle and ramp rating. The chair is secured with a four-point tie-down system and the passenger wears a separate occupant restraint for the entire trip.
Drivers are trained on securement, threshold ramps, narrow residential driveways and clinic loading zones, and they are not scored on how quickly they turn a trip. If you are not sure which vehicle fits, describe the chair and the passenger’s transfer ability when you call and we will tell you what we would send.
Accessible Rides for Seniors
Many of our passengers are older adults who no longer drive and need more help than a rideshare app can offer. We assist from the door, wait through the appointment when that is arranged, and return the passenger home rather than leaving them at a curb.
Adult children coordinating care for an aging parent — sometimes from another state — can set up single trips or a standing weekly schedule and get confirmation once the passenger is picked up and delivered.
Transportation for People With Mobility Limitations
- Adults with disabilities who need an ADA-style accessible vehicle rather than a sedan
- Passengers using a walker, cane, rollator or crutches who can walk short distances with help
- Riders who cannot tolerate seated travel well and need a transport chair or stretcher-alternative option
- Passengers recovering from surgery, stroke, fracture or amputation
- Riders with dementia or cognitive impairment who need patient, familiar assistance
- Passengers whose caregiver or family member travels with them
Hospital Discharge Transportation
When a hospital is ready to discharge a patient who uses a wheelchair, the ride is often the last thing holding up the bed. We handle same-day discharge trips home, to skilled nursing, to rehabilitation or to assisted living, and we coordinate directly with case managers and discharge planners.
Medical Appointment Transportation
Doctor visits, specialists, imaging, lab work, wound care, pre-op and post-op follow-ups. Round trips are scheduled so the passenger is not stranded after an appointment runs long, and recurring visits can be locked in at consistent times.
Airport Wheelchair Transportation
Accessible ground transportation to and from DFW International Airport and Dallas Love Field, timed backwards from the flight with buffer for traffic, terminal access and unhurried loading. Drivers help with luggage and mobility equipment to the terminal entrance or curbside check-in; assistance inside the terminal and to the gate is requested separately through the airline.
Recurring Treatment Transportation
Standing schedules mean the same routine each week instead of a new phone call every time, and the treatment center is not left waiting on a ride that never arrives.
- Dialysis three times a week with consistent pickup windows
- Oncology, chemotherapy and infusion appointments
- Outpatient rehabilitation, physical therapy and occupational therapy
- Wound care and other repeating clinic visits
Long-Distance Accessible Transportation
Some trips go well beyond the metroplex — a specialist in Houston or Oklahoma, a move to be closer to family, or a return home after care in another city. Long-distance accessible transportation is quoted individually based on distance, mobility needs and timing.
Where We Provide Accessible Transportation
Fort Worth, North Fort Worth, Haslet, Keller, Southlake, Westlake, Colleyville, Grapevine, Roanoke, Watauga, North Richland Hills, Trophy Club, Saginaw, Arlington, Dallas and the surrounding Tarrant County communities. If you are outside that list, call and ask — we will tell you honestly whether we can cover the trip.
Frequently Asked Questions
- Is this the same thing as handicapped transportation?
- Yes. “Handicapped transportation” is an older phrase for what is now usually called wheelchair-accessible or accessible transportation. Presence NEMT provides that service across Dallas-Fort Worth in ramp and lift equipped vehicles.
- Is Presence NEMT a wheelchair taxi service?
- Not exactly. Presence is a non-emergency medical transportation provider rather than a taxi or rideshare company, so trips are scheduled in advance rather than hailed on demand. If you are searching for a wheelchair taxi or accessible ride in DFW, we can very likely serve the same need for appointments, discharge, treatment and airport trips.
- Do you transport adults with disabilities who are not going to a medical appointment?
- Often, yes. Along with medical trips we handle airport travel, family visits and other scheduled destinations when a vehicle is available. Call or text with the details and we will confirm.
- Can the passenger stay in their own wheelchair?
- Yes. Vehicles are ramp or lift equipped and the chair is secured with a four-point tie-down while the passenger wears a separate occupant belt.
- Do you provide an accessible ride from the hospital to home?
- Yes, including same-day discharge requests. We work directly with case managers, discharge planners, facilities and families.
- How do I book accessible transportation?
- Call or text (817) 900-NEMT, or submit a request online. Tell us the pickup address, destination, date and time, the type of wheelchair or mobility equipment, and whether someone is riding along.
- Do you take Medicaid or insurance?
- Payment arrangements vary by trip and by payer. Ask when you call and we will explain what applies to your situation, including private pay and facility billing.
Need a Wheelchair-Accessible Ride Today?
Call or text Presence NEMT and a local team member will help you arrange transportation. No health details are required upfront to get started.