Presence Non-Emergency Medical Transportation

Rehabilitation & Therapy Transportation

Rehabilitation & Therapy Transportation in Dallas-Fort Worth

Consistent rides to physical therapy, occupational therapy and rehabilitation programs across Fort Worth, Dallas and surrounding DFW communities — so recovery is not interrupted by a missing ride.

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Presence NEMT driver assisting a recovering patient into a transport van for a therapy appointment

Straight Answers

Can Presence NEMT take someone to physical therapy two or three times a week?

Yes. Recurring therapy schedules are one of the most common trips we set up. You give us the days, the times and the clinic once, and the same standing schedule carries through the course of treatment.

What if the patient uses a wheelchair, a walker or needs help getting in the door?

Our drivers assist door through door, secure mobility equipment and allow time for slow transfers. Wheelchair-accessible vans, bariatric equipment and BRODA / Traversa positioning chairs are part of our fleet.

Who arranges the ride?

Patients, family members, therapy clinics, nurse case managers, discharge planners and claims professionals all use the same local Dallas-Fort Worth dispatch line, by call or text.

Therapy Only Works If the Patient Actually Gets There

Presence NEMT provides transportation to outpatient rehabilitation, physical therapy and occupational therapy across Fort Worth, Dallas and surrounding DFW communities. Recovery after a stroke, joint replacement, fracture or extended hospital stay depends on attendance, and attendance depends on a ride that shows up.

Therapy schedules are usually two or three times a week for several weeks. We set those up as a standing schedule so the patient, the family and the clinic all know the pickup time without renegotiating it every session.

Rehabilitation Transportation We Provide

  • Outpatient physical therapy and occupational therapy appointments
  • Speech therapy and post-stroke rehabilitation visits
  • Post-surgical follow-up and orthopedic recovery appointments
  • Cardiac and pulmonary rehabilitation programs
  • Hospital to inpatient rehabilitation facility transfers
  • Skilled nursing rehabilitation to home, once therapy goals are met
  • Wound care and specialty follow-up visits during recovery

Support for Patients Mid-Recovery

Patients in rehabilitation are often at their least stable: new hardware, weight-bearing restrictions, a walker they are still learning, and fatigue from the session itself. Our drivers assist door-through-door, secure mobility equipment, and allow time for slow transfers instead of rushing.

Wheelchair-accessible vans, bariatric equipment and BRODA / Traversa transport chairs are available, and a CNA, MA, or Nurse escort can be requested when a patient needs supervision during transport.

How a Standing Therapy Schedule Gets Set Up

  • Tell us the clinic, the days of the week and the appointment times
  • Tell us the pickup address and how the patient moves — walking with help, walker, wheelchair, or a wider or reclined chair
  • Tell us whether the return trip is right after the session or later in the day
  • Tell us who should be contacted about changes: the patient, a family member, the clinic, a case manager or a claims professional
  • We confirm what we can cover before anything is scheduled, then the same schedule repeats

Work Injuries, Case Managers and Coordinated Recovery

A large share of therapy transportation is tied to an injury someone else is coordinating. Nurse case managers, care coordinators, adjusters, employers and law firms often arrange rides so an injured person can complete a full course of therapy rather than dropping out of treatment.

We work as the transportation piece of that plan only. Clinical decisions about therapy frequency, restrictions and readiness stay with the treating clinicians and the care team.

When a Ride Is Not the Right Answer

Presence NEMT is non-emergency medical transportation. It is not an ambulance service. If someone has chest pain, trouble breathing, a suspected stroke, uncontrolled bleeding or another emergency, call 911.

Frequently Asked Questions

Do you provide transportation to physical therapy appointments?
Yes. Outpatient physical therapy, occupational therapy and speech therapy transportation is available across DFW, including recurring multi-week schedules.
Can therapy rides be scheduled as a standing weekly arrangement?
Yes. Most therapy programs run two or three sessions a week, and we set those up once as a repeating schedule with consistent pickup times.
Can you transport a patient from the hospital to an inpatient rehab facility?
Yes. Hospital to rehabilitation and hospital to skilled nursing transfers are routine trips for us, including same-day discharge requests.
Will the driver help a patient who is using a walker after surgery?
Yes. Drivers provide door-through-door assistance, help with the walker or wheelchair, and allow extra time for slow, safe transfers.

Schedule Rehabilitation Transportation

Tell local DFW dispatch the clinic, the days and times, and how the patient moves. We will confirm what we can cover before the first session is scheduled.

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