Dallas, Texas
Non-Emergency Medical Transportation in Dallas, Texas
Nurse-owned, wheelchair-accessible non-emergency medical transportation throughout the city of Dallas — wheelchair, senior, hospital discharge, dialysis, oncology and airport transportation, dispatched locally 24/7. Call, text dispatch, or request a ride online.
Wheelchair Transportation in Dallas
Presence NEMT provides ramp- and lift-equipped wheelchair transportation throughout the city of Dallas, from Oak Lawn and Uptown down to Oak Cliff, Pleasant Grove and the neighborhoods around Fair Park. Some families search for a "wheelchair taxi" or "handicap transportation" when a mobility device won't fit safely in a standard car — that's exactly the gap we fill, with vehicles built for the job rather than a sedan with a folded chair in the trunk.
Every driver is trained to secure standard wheelchairs, power chairs, scooters and bariatric equipment properly, and to give a passenger the time they need getting from a Dallas apartment, high-rise or single-family home to the van without being rushed.
Whether the trip is a short hop to a physician's office near Baylor Scott & White or a longer ride across the city, wheelchair-accessible transportation in Dallas is a daily part of what we do.
- Ramp and lift-equipped vans for standard wheelchairs and power chairs
- Bariatric-capable vehicles and equipment for larger passengers
- Door-through-door assistance from curb to appointment and back
- Accessible transportation for high-rise and multi-story apartment pickups
Senior & Elderly Transportation
Geriatric and elderly transportation in Dallas is rarely just about the drive. Older adults in independent living communities, memory care and single-family homes across Dallas often need someone to walk them to the door, wait through the appointment, and see them safely back inside. That door-through-door standard applies to every Presence trip, not just the ones a family specifically requests.
We coordinate with front-desk staff and caregivers at Dallas senior communities so pickups don't disrupt a resident's morning routine, and we can set up a standing schedule for a parent's recurring appointments so the same driver relationship carries from visit to visit.
Out-of-town family members coordinating care for a Dallas-based parent can call or text our dispatch team directly to confirm pickup and arrival, without needing to be in the city themselves.
Hospital Discharge Transportation
Dallas hospitals discharge patients on their own schedule, and that schedule rarely lines up neatly with when a family member can leave work. We coordinate directly with hospital discharge planners and case managers so a wheelchair-accessible van is ready when paperwork clears, whether the patient is headed home within Dallas or to a rehab facility elsewhere in the metroplex.
Discharge rides often involve oxygen tanks, IV poles, walkers, or a patient who is unsteady after a hospital stay. Our drivers are trained to manage that transition carefully, and a CNA or MA escort can be arranged on request for patients who need extra support during the ride.
Dialysis & Recurring Treatment Transportation
Dialysis patients need a driver who arrives at the same time, several days a week, without fail. We set up standing recurring schedules for Dallas patients so the pickup window stays consistent treatment after treatment, whether the clinic is near downtown, in East Dallas or out toward North Dallas.
Because missing a treatment is a real problem and not a minor inconvenience, our dispatch team treats standing dialysis rides as priority bookings, with backup drivers ready if a regular driver's availability changes.
Oncology & Infusion Transportation
Chemotherapy and infusion treatments can leave a patient too fatigued, nauseated or unsteady to drive themselves, and Dallas patients often need dependable transportation for a treatment series that runs for weeks or months. We provide that continuity, including extra time on treatment days when a patient needs more help getting to and from the van.
We coordinate both legs of the trip — the drive to treatment and the return home — including a wait if the appointment runs longer than planned, so a family member isn't stuck circling the block.
Medical Appointment Transportation
Many Dallas rides are simpler than a recurring treatment schedule — a single specialist visit, a lab draw, an imaging appointment, or a post-operative follow-up. We handle these one-time medical appointment trips with the same reliability as standing rides, confirming pickup time and destination ahead of the appointment.
Routes are planned around actual Dallas traffic patterns — I-35E, I-30, US-75 and the downtown mixmaster — rather than an optimistic map estimate, so patients arrive on time whether the appointment is downtown, in Oak Lawn, or across the city.
- Specialist and physician office visits throughout Dallas
- Lab work, imaging and pre-operative appointments
- Post-surgical follow-up visits with wait-and-return service
- Same-day and next-day requests when a driver is available
Surgery & Procedures
Outpatient surgery and same-day procedures come with restrictions that rule out driving yourself home and often rule out a typical rideshare, too — patients need someone who can wait, help them into the vehicle after sedation, and get them home safely. Presence NEMT handles both the drop-off and the return trip, timed to a Dallas surgery center's or hospital's actual discharge instructions.
If a procedure runs long, we can wait on-site rather than leaving a family to arrange a second ride on short notice.
Dallas Love Field Transportation
Dallas Love Field sits close to several Dallas neighborhoods, and we provide wheelchair-accessible transportation to and from the airport for patients traveling for treatment, family arriving to help with a loved one's care, or a discharged patient flying home. Drivers are familiar with Love Field's curbside pickup areas and build in time so a wheelchair passenger isn't rushed.
DFW Airport Wheelchair Transportation
For Dallas patients flying out of DFW International Airport, we provide the same ramp-equipped, wheelchair-accessible service, with extra buffer time built into pickup for the longer drive and airport traffic. This is a common request for seniors traveling to see family or patients relocating for ongoing care.
Long-Distance Medical Transportation
Some Dallas patients need transportation beyond the metroplex entirely — a transfer to a specialty hospital in another city, a move to be closer to family, or a return trip from an out-of-area facility. We provide planned long-distance non-emergency medical transportation with the same accessible vehicles and trained drivers used on local Dallas trips, including rest stops and timing worked out ahead of departure for patients who need it.
Transportation for Hospitals & Case Managers
Dallas hospital case managers, social workers and discharge planners can set up an account with Presence NEMT for recurring or high-volume patient transportation needs. We work within the timelines and documentation that hospital discharge teams already use, so scheduling a ride doesn't add extra steps to an already busy day.
For a closer look at how facility accounts and standing schedules work, visit our page for healthcare professionals.
Transportation for Healthcare Facilities
Beyond hospitals, we work with Dallas skilled nursing facilities, assisted living communities, dialysis centers and outpatient clinics that need dependable transportation for residents and patients. As a nurse-owned, locally dispatched NEMT provider, we give facilities one point of contact for ambulatory, wheelchair, power chair and bariatric transportation rather than several vendors to manage.
This is also where private-pay medical transportation comes in — families who need to arrange and pay for rides directly, without going through insurance or a broker, are a routine part of how we operate in Dallas.
Frequently Asked Questions
- Do you provide wheelchair taxi or handicap transportation in Dallas?
- Yes. Our ramp- and lift-equipped vans are built for wheelchair, power chair and scooter transportation, with trained drivers who secure equipment properly and assist door-through-door.
- Is this accessible transportation available same-day in Dallas?
- Often, yes, depending on driver availability. Call or text dispatch with the pickup time, address and mobility needs and we'll confirm what's possible.
- Do you offer elderly or geriatric transportation for a Dallas senior who lives alone?
- Yes. We provide door-through-door assistance and can confirm pickup and arrival directly with an out-of-town family member by phone or text.
- Can you pick up from a Dallas hospital the day a patient is discharged?
- Yes, including same-day requests when possible. We coordinate directly with discharge planners so a van is ready when paperwork clears.
- Can I set up recurring dialysis or infusion transportation in Dallas?
- Yes. We build standing weekly schedules so the same pickup window holds for every treatment, whether it's dialysis, chemotherapy or infusion.
- Do you provide transportation to Dallas Love Field and DFW Airport?
- Yes. We provide wheelchair-accessible transportation to and from both airports, with extra time built in for traffic and curbside assistance.
- Is private-pay medical transportation available in Dallas?
- Yes. Many Dallas families and individuals arrange and pay for rides directly with us, without going through insurance or a broker. Call or text for a quote before booking.
- Can case managers or discharge planners set up a facility account in Dallas?
- Yes. Hospital case managers, discharge planners and facility coordinators can call dispatch to set up accounts and standing schedules for their patients or residents.
- Do you serve all of Dallas, or just certain neighborhoods?
- We serve the city of Dallas broadly, including Uptown, Oak Lawn, Oak Cliff, East Dallas, Pleasant Grove and North Dallas. Call or text with your address to confirm.
- How much does medical transportation in Dallas cost?
- Pricing depends on distance, mobility needs, equipment and timing. Call or text with the trip details and we will quote it before you book.
Schedule a Ride in Dallas
Families can call or text to request a ride, and case managers and discharge planners can call dispatch directly to arrange facility transportation. No health details are required upfront to get started.