Irving, Texas
Medical Transportation in Irving, TX
Dependable, wheelchair-accessible medical transportation for Irving, Las Colinas and Valley Ranch — appointments, dialysis, therapy, hospital discharges and DFW Airport travel.
Irving Medical Transportation: Straight Answers
Does Presence NEMT serve Irving?
Yes, including Las Colinas, Valley Ranch and south Irving.
We pick up along MacArthur Boulevard, Beltline Road, Irving Boulevard, O'Connor Road and the Las Colinas Urban Center, and we serve Irving homes, assisted living and memory care communities.
Can an Irving rider be taken into Dallas or Fort Worth?
Yes. Irving sits between both, and we drive in either direction.
Trips into the Dallas medical district, Dallas-area hospital campuses and Fort Worth specialists are routine, as are discharge rides back home to Irving.
Is this an ambulance service?
No. Presence NEMT is non-emergency medical transportation only.
Call 911 in an emergency. We transport riders who are medically stable and need safe, appropriate transportation to and from care.
Medical Transportation in Irving, Texas
Irving is unusual among DFW cities because care travels in every direction from it. The city wraps around DFW Airport on one side and reaches toward downtown Dallas on the other, with Las Colinas and Valley Ranch in between. An Irving family may see a primary physician close to home, an oncologist or surgeon in the Dallas medical district, and a specialist in Fort Worth, all in the same month.
Presence NEMT is nurse-owned and locally dispatched. Each Irving trip is confirmed with a pickup window, the vehicle is matched to the rider's mobility level and equipment, and the family or care team is updated when the rider arrives rather than left guessing.
Irving Trips We Handle Most Often
- Wheelchair and power chair transportation with trained securement
- Ambulatory transportation for riders who can walk but should not drive themselves
- Hospital discharge rides home from Dallas-area and Las Colinas hospital campuses
- Recurring dialysis and infusion transportation on standing weekly schedules
- Oncology and specialty appointments in the Dallas medical district
- Physical, occupational and speech therapy visits across a course of care
- Orthopedic, pain management and outpatient procedure trips, including sedation days
- Senior transportation from Irving homes, assisted living and memory care communities
- Wheelchair-accessible transportation to and from DFW Airport, minutes from Irving
- Longer regional trips coordinated for care outside the metroplex
Traffic Is the Whole Problem in Irving
SH 114, SH 183, Loop 12 and the airport approaches can turn a fifteen-minute drive into a missed appointment, and the direction of the delay changes with the hour. Local dispatch builds realistic drive time into every Irving pickup instead of treating a medical trip like a rideshare request that can absorb a late start.
It matters most on days when the arrival time is fixed: an infusion chair reserved for a specific slot, a surgical check-in, an imaging appointment with contrast timing. Those trips are planned backward from the check-in time.
Scheduling, Waits and the Return Trip
We plan the ride home before the rider leaves. Predictable appointments get a scheduled return. Unpredictable ones — infusion, dialysis running long, a specialist behind schedule — are set up as a will-call return so the rider or the front desk can reach dispatch when the visit actually ends. For short appointments, a driver can wait on site.
When sedation is involved, tell dispatch in advance. Discharge instructions frequently require a responsible adult rather than a self-directed ride home, and knowing that up front lets us arrange the trip correctly. Whether a rider is clinically ready for discharge remains the treating clinician's decision.
Dispatch is staffed 24 hours a day by phone or text. Availability for a specific date and time is confirmed by dispatch rather than promised in advance.
For Care Teams Coordinating Irving Trips
Discharge planners, social workers, nurse case managers, facility schedulers and legal staff arranging transportation for an Irving resident can send the trip in writing rather than describing it over the phone. Our coordination form captures the pickup address, destination, mobility level, appointment time and return-trip status in one pass, and dispatch follows up to confirm what we can cover.
Optional companion, CNA, MA or Nurse escort support can be requested when a rider should not navigate an outing alone. It is arranged on request for an additional fee rather than included in every trip.
Frequently Asked Questions
- Do you provide wheelchair transportation in Irving?
- Yes. Ramp and lift-equipped wheelchair-accessible vans serve Irving, Las Colinas and Valley Ranch, including bariatric and BRODA / Traversa transport chair options.
- Can you take an Irving resident to a Dallas hospital or specialist?
- Yes. Trips from Irving into Dallas hospital systems, the Dallas medical district and Fort Worth are routine, including hospital discharge rides back home.
- Do you transport to and from DFW Airport for wheelchair passengers?
- Yes. Irving is minutes from DFW Airport, and wheelchair-accessible airport transportation with curbside assistance is available.
- Can dialysis rides in Irving be scheduled as a standing weekly arrangement?
- Yes. Recurring dialysis, infusion and therapy transportation is set up once with consistent pickup times so families are not rebooking every week.
- How does the return ride work when I don't know the finish time?
- We set the trip up as a will-call return. When the rider or the clinic contacts dispatch, we send the vehicle. For short appointments, a driver can wait instead.
- Do you pick up from Irving assisted living and memory care communities?
- Yes. We regularly transport residents from Irving senior living communities, and the community's staff can arrange the trip on the resident's behalf.
- Can you transport an Irving rider home after an outpatient procedure?
- Yes. Tell dispatch when sedation is involved so the trip is arranged appropriately. Clinical readiness for discharge remains the treating clinician's decision.
- Is Presence NEMT an ambulance service?
- No. We are non-emergency medical transportation. Call 911 in an emergency.
Arrange an Irving Ride
Call or text Presence NEMT and a local team member will help you arrange transportation. No health details are required upfront to get started.