24/7 DFW Dispatch • Call (817) 900-6368 • Text Us
24/7 • Dallas-Fort Worth
Safe, Reliable Medical Transportation in Dallas-Fort Worth
Wheelchair-accessible non-emergency medical transportation for hospital discharges, medical appointments, dialysis, oncology, recurring treatments, and senior care throughout Dallas-Fort Worth.
More Than a Ride. Presence Along the Way.
Clear communication, dependable transportation, and extra support when your family or care team needs it.
CNA & Nurse Escorts Available — optional companion, CNA, medical assistant, or nurse accompaniment during transportation and appointments (available upon request for an additional fee).
Already have your trip details? Submit a Ride Request
AmbulatoryWheelchairBariatricBroda Chair Traversa Stretcher Alternative
24/7Licensed & InsuredLocal DFW Dispatch
Safe Transportation. Clear Communication. Greater Peace of Mind.
Whether you need one ride or recurring transportation, Presence NEMT helps families and care teams arrange dependable medical transportation with professionalism, dignity, and follow-through.
Fast response by phone or text. Clear pricing.
No health details are required upfront to get started.
Local Dallas-Fort Worth Dispatch
Talk to a real dispatcher, 24/7.
(817) 900-6368Call or text. No health details are required upfront to get started.
- Nurse-Owned. Presence-Driven.
- Wheelchair, Ambulatory, Bariatric & Higher-Support Options
- Same-Day Hospital Discharge Trips
- Standing Schedules for Dialysis, Infusion & Therapy
Presence NEMT is not an emergency ambulance service. Call 911 in an emergency.
Why Families & Care Teams Choose Presence
- Nurse-OwnedHealthcare-informed care
- Licensed & InsuredProfessional transportation
- Wheelchair AccessibleMobility-ready vehicles
- Local DFW Dispatch, 24/7Local help when needed
Companion & Clinical Escort Support
More Than a Ride.
Someone Can Stay With Them.
For families who do not want a loved one navigating a medical outing alone, Presence offers optional companion and clinical escort support.
Companions, CNAs, Medical Assistants, and Nurses may be available upon request to accompany your loved one during transportation and, when arranged, remain with them through the appointment.
Can’t be there yourself ? We can help make sure they aren’t there alone.
Available upon request for an additional fee.
Learn how it works →Who Are You Arranging Transportation For?
Patients & Families
I Need a Ride
Book transportation for yourself, a parent or a spouse — appointments, dialysis, infusion, therapy or the trip home after a hospital stay. No health details are required upfront.
Healthcare Professionals
Arrange for a Patient
Case managers, discharge planners, facilities and home health agencies: same-day discharge trips, standing treatment schedules, wheelchair, bariatric and higher-support patients, billed to your organization.
Brokers & Health Plans
Contract Transportation Capacity
NEMT brokers, managed care organizations and health plans: credentialed local capacity in Tarrant, Dallas and Wise counties with trip acceptance, on-time performance and documented completions.
Real People. Real Care.
Why Families Trust Presence
Every trip is handled by professionally trained, healthcare-informed team members who understand that the person in the vehicle is someone’s parent, spouse, or patient. Doors are opened, wheelchairs are secured properly, and families are kept informed.
Nurse-owned and locally dispatched in Dallas-Fort Worth, with optional companion and clinical escort support when a loved one should not navigate the outing alone.
Why Families Choose Presence
For some patients, comfort, positioning, and transfer support matter just as much as the ride itself. Presence offers higher-support transportation options for more complex mobility and discharge needs.
BRODA / Traversa Stretcher Alternative Transportation
Upright comfort with deep recline for higher-support transportation needs.
A higher-support option for patients who need greater comfort, positioning support, and easier transfers during transport.
Helpful for select hospital discharges, frail riders, and patients with limited mobility who need more support during transport.
What Type of Transportation Do You Need?
Choose the ride that matches your situation and we will show you exactly how Presence NEMT handles it across Fort Worth, Tarrant County and Dallas-Fort Worth.
Wheelchair Transportation
Accessible rides for medical appointments, hospital discharge, treatment and other scheduled transportation.
Ongoing CareSenior & Elderly Transportation
Dependable transportation for older adults and families coordinating care.
Hospital TransitionsHospital Discharge
Transportation home or to the next appropriate destination.
Dialysis Transportation
Scheduled recurring transportation for dialysis treatments.
Oncology & Infusion
Dependable recurring treatment transportation.
Medical Appointments
Transportation to physicians, specialists, procedures, therapy and rehabilitation.
Airport TravelAirport Wheelchair Transportation
Wheelchair-accessible transportation to and from DFW Airport and Dallas Love Field.
Long-Distance Transportation
Medical transportation beyond the immediate Dallas-Fort Worth area.
Need More Than a Ride?
Companion & Clinical Escort Support
Someone can accompany your loved one during transportation and, when arranged, remain with them throughout the appointment. Optional, upon request, for an additional fee.
Looking for Handicapped or Wheelchair-Accessible Transportation?
Many families search for “handicapped transportation,” “wheelchair taxi” or “accessible rides.” Presence NEMT provides professional wheelchair-accessible transportation throughout Dallas-Fort Worth for medical appointments, hospital discharge, recurring treatment, airport transportation and other appropriate destinations.
Need Help Arranging a Ride?
Our local dispatch team answers 24/7 and can arrange the trip with you.
Explore More About Presence NEMT
Learn more about who we serve, service areas, transportation options, how our process works, and frequently asked questions.
AudiencesWho We Serve Across Dallas-Fort Worth
Tell us who you are — a family member, a rider, a case manager or a facility — and we will show you how transportation is arranged for your situation.
Families Coordinating Care for an Aging Parent
Arrange dependable rides for mom or dad — even when you can't be there, and even from out of town.
For RidersWheelchair & Power Chair Riders
Ramp and lift equipped vans with trained securement, including bariatric and BRODA options.
For Families Who Can't Be ThereFamilies Who Need Someone to Stay With a Loved One
Optional companions and clinical escorts can accompany a loved one through transportation and their appointment when family cannot be there.
For Care TeamsCase Managers & Discharge Teams
One dispatch contact for same-day discharges, confirmed pickups and documented arrivals.
For CommunitiesSkilled Nursing, Assisted Living & Memory Care
Standing and on-demand resident transportation with staff-level communication.
For OrganizationsHealthcare Facilities & Organizations
Contracted transportation accounts with facility billing and volume scheduling.
For Recurring CareRecurring-Treatment Patients
Standing weekly schedules for dialysis, infusion, oncology and therapy programs.
For Private PayPrivate-Pay Clients
Transparent pricing and priority scheduling without insurance approval or broker delays.
For Regional TravelRegional & Long-Distance Patients
Quoted transportation beyond the metroplex for transfers, relocations and out-of-area care.
Service AreaAreas We Serve Across Dallas-Fort Worth
Serving Tarrant County, Dallas County and Wise County — including Fort Worth, Dallas, Keller, Southlake, Westlake, Colleyville, Grapevine, Haslet, Decatur and surrounding communities. Fast response by phone or text. No health details are required upfront to get started.
What Sets Presence ApartWhy Presence NEMT Is Different
Nurse-Owned. Presence-Driven.
A higher standard shaped by real healthcare experience.
Long-Term Care and Healthcare Experience Behind Every Trip
Deeper understanding of aging adults, care transitions, and higher-support transportation.
24/7 Local Dispatch
Responsive communication and dependable scheduling when it matters most.
Built for Higher-Support Transportation
Ambulatory, Wheelchair, Bariatric, Broda Chair, Stretcher-Alternative, and Recurring Medical Rides.
Multi-State Capability
Support for transportation needs extending beyond a single local trip when appropriate.
Why Families and Facilities Choose Presence
Professionally Trained, Healthcare-Informed Drivers
Background-checked, compassionate, and prepared for healthcare transportation environments.
Door-Through-Door Assistance
Support from pickup through arrival.
CNA, Medical Assistant, and Nurse Escorts Available Upon Request
Caregiver and non-clinical escort support are also available upon request for riders needing added assistance or supervision during transport.
Comfortable, Dignified Transportation
Well-maintained vehicles chosen to provide a smoother, more stable, and more comfortable ride.
Structured Scheduling
Dependable coordination for one-time and recurring transportation needs.
Built for families, facilities, and care teams who need dependable follow-through.
Built for the Realities of Medical TransportationOne-Time & Recurring Medical Transportation
When transportation is delayed, unclear, or difficult to coordinate, patients, families, and care teams feel it immediately. Presence NEMT was built to bring greater reliability, communication, and peace of mind to those moments.
One-Time Transportation
- Hospital discharge
- Specialist appointments
- Imaging and testing
- Outpatient procedures
- Admissions and return trips
- Imaging, labs, and diagnostic visits
Recurring Transportation
- Dialysis
- Oncology and infusion
- Rehab therapy
- Routine specialty care
- Weekly or monthly block scheduling
Transportation should never be the weakest link in an already complex care plan.
At-Home NP-Led Geriatric Specialty ProgramsAdditional Presence Care Support
For families who want added support at home, nurse practitioner-led geriatric specialty programs are also available through the broader Presence care model. These clinical programs are separate from transportation services.
Transitional Care Management
30-day follow-up support after discharge to help strengthen continuity, coordination, and recovery at home.
Chronic Care Management
Ongoing support for qualifying patients with chronic conditions through structured check-ins, care coordination, symptom monitoring, and closer follow-through between visits.
Remote Patient Monitoring
Bluetooth-enabled vital sign and diagnostic monitoring for select patients with chronic conditions when appropriate.
Mobile Geriatric NP Care at Home
Nurse practitioner-led geriatric care at home for qualifying situations, including sick visits that can help prevent unnecessary travel, support care in critical moments, and help reduce unnecessary hospital readmissions.
Our ProcessHow Medical Transportation Works With Presence
Five simple steps, whether you are a family member arranging a ride or a case manager discharging a patient today.
- Step 1
Call, Text, or Request Online
Reach local DFW dispatch 24/7. No health details are required upfront to get started.
- Step 2
Share the Basics
Pickup, destination, appointment time, mobility level, and whether a return ride is needed.
- Step 3
We Confirm the Trip
You receive a confirmed pickup window and the right vehicle for the rider's mobility needs.
- Step 4
Door-Through-Door Transport
A trained, background-checked driver assists from the door, secures equipment, and stays in touch.
- Step 5
Arrival Confirmed
Families and care teams are updated, and recurring or return trips are scheduled as needed.
Frequently Asked Questions About Medical Transportation in DFW
What is non-emergency medical transportation (NEMT)?
NEMT is scheduled, non-ambulance transportation to and from medical care — appointments, dialysis, infusion, therapy, procedures, and hospital discharges. Presence NEMT is not an ambulance service; in an emergency, call 911.
Do you provide wheelchair-accessible transportation in Fort Worth and Dallas?
Yes. Ramp and lift-equipped vans with trained wheelchair securement are available across Tarrant, Dallas, and Wise counties, including bariatric and BRODA / Traversa transport chair options.
Can you transport a patient home the same day they are discharged?
Yes. Same-day hospital discharge transportation is one of our most common requests. Call or text local dispatch and we will confirm a pickup window as soon as the patient is cleared.
Can someone stay with my loved one during the appointment?
Yes. Optional companion, CNA, MA, or Nurse escort support may be arranged to accompany a rider during transportation and, when arranged, through the appointment. Available upon request for an additional fee.
Do you schedule recurring rides for dialysis or oncology treatment?
Yes. Standing weekly or monthly schedules are set up once with consistent pickup times for dialysis, infusion, oncology, and rehabilitation programs.
How much does medical transportation cost?
Pricing depends on distance, mobility level, and whether the trip is one-time or recurring. Call or text for clear pricing before the trip is scheduled — private-pay, facility billing, and broker-arranged trips are all supported.
Do you accept Medicaid or work with NEMT brokers?
We work with facilities, health plans, and NEMT brokers on contracted transportation. Coverage varies by plan and broker, so call to confirm how your specific trip should be arranged.
What areas do you serve?
Fort Worth, Dallas, Haslet, Keller, Southlake, Colleyville, Grapevine, North Richland Hills, Roanoke, Watauga, Arlington, Decatur, and surrounding Tarrant, Dallas, and Wise county communities. Long-distance transportation beyond the metroplex is quoted on request.
Presence NEMT provides non-emergency medical transportation only. In an emergency, call 911.
Presence NEMT provides nurse-owned non-emergency medical transportation throughout Fort Worth and Dallas-Fort Worth, including wheelchair transportation, senior and elderly transportation, hospital discharge rides, dialysis transportation, oncology transportation, medical appointments and recurring treatment rides.
Need Someone to Go With Them?
Ask about optional companion and clinical escort support. Available upon request for an additional fee.