Presence Non-Emergency Medical Transportation

Dallas County, Texas

Non-Emergency Medical Transportation in Dallas County, Texas

Nurse-owned, private-pay non-emergency medical transportation for Dallas County, with dependable cross-county coordination into Tarrant County. Call, text, or request a ride online — local dispatch available 24/7.

Request Transportation
Presence NEMT medical transport van serving Dallas County, Texas

Regional Medical Transportation Serving Dallas County

Dallas County — including Dallas, Irving, Grand Prairie, Garland, Richardson, Mesquite, Duncanville, DeSoto, Cedar Hill, Carrollton and Farmers Branch — sits directly across the metroplex from our Tarrant County dispatch. Presence NEMT provides nurse-owned, private-pay non-emergency medical transportation for Dallas County patients, along with dependable cross-county coordination for the many families and healthcare relationships that span both Dallas and Tarrant Counties.

Our dispatch team plans every Dallas County trip around real DFW-area traffic — I-30, I-35E, I-635 and the connectors that link Dallas County communities to healthcare destinations on both sides of the metroplex — so pickup and arrival times are realistic, not optimistic.

Cross-County Coordination Between Tarrant and Dallas Counties

Many patients split their care between providers on both sides of the metroplex — a primary care physician in Dallas County and a specialist in Fort Worth, or a hospital stay in one county followed by rehabilitation in the other. Presence NEMT specializes in exactly this kind of cross-county trip, with a single point of contact for scheduling regardless of which county the pickup or destination falls in.

Wheelchair-Accessible Transportation

Our ramp- and lift-equipped vans serve Dallas County residents who use a wheelchair, power chair or scooter, including bariatric-capable equipment. Drivers are trained in proper securement and take the time needed for a safe, unhurried transfer at both pickup and drop-off.

  • Standard wheelchair and power chair transportation
  • Bariatric-capable vans and equipment
  • BRODA and Traversa positioning chair support on request

Healthcare Facilities & Case Manager Coordination

Hospitals, physician offices, dialysis centers, rehabilitation facilities and other healthcare destinations across Dallas County work with Presence to arrange transportation for patients on their behalf. Case managers and discharge planners can contact our dispatch team directly, and we're comfortable working within a facility's existing scheduling process for both single trips and recurring transportation needs.

Hospital Discharge & Recurring Treatment Transportation

For patients discharged from a Dallas County hospital, we coordinate arrival timing directly with the discharge team so a vehicle is ready when a patient is cleared to leave — whether the trip home involves a wheelchair, oxygen or a recent surgical procedure. For dialysis, oncology and infusion patients on a recurring treatment schedule, we set up a standing pickup time that repeats for every visit.

Airport Transportation: DFW and Dallas Love Field

We provide wheelchair-accessible airport transportation to and from both DFW International Airport and Dallas Love Field for Dallas County residents traveling for specialized medical care, follow-up treatment elsewhere, or family visits — with enough drive time built into the schedule for metroplex traffic.

Long-Distance Medical Transportation

When a Dallas County patient needs to reach a healthcare destination outside the immediate metroplex, we arrange longer-distance trips with an upfront quote and confirmed scheduling, so families know the cost and timing before committing to the trip.

Communities We Serve in Dallas County

Presence NEMT provides transportation throughout Dallas, Irving, Grand Prairie, Garland, Richardson, Mesquite, Duncanville, DeSoto, Cedar Hill, Carrollton, Farmers Branch and the surrounding Dallas County area, with the same dependable, private-pay standard we bring to our home base in Tarrant County.

Frequently Asked Questions

Do you provide medical transportation in Dallas County?
Yes. Presence NEMT provides private-pay, nurse-owned non-emergency medical transportation throughout Dallas County, including Dallas, Irving, Grand Prairie, Garland, Richardson, Mesquite, Duncanville, DeSoto, Cedar Hill, Carrollton and Farmers Branch.
Can you coordinate a trip between Dallas County and Tarrant County?
Yes. Cross-county trips are common for us — for example, a pickup in Dallas County with a destination at a Fort Worth-area facility, or the reverse.
Is this a private-pay service?
Yes. Rides are arranged directly with our dispatch team on a private-pay basis rather than through a rideshare app.
Do you provide wheelchair-accessible vans in Dallas County?
Yes, including ramp and lift-equipped vans for standard wheelchairs, power chairs and bariatric passengers.
Can you work directly with a hospital case manager or discharge planner?
Yes. We regularly coordinate directly with case managers and discharge teams at Dallas County facilities to arrange patient transportation.
Do you provide transportation to DFW Airport and Dallas Love Field?
Yes. We provide wheelchair-accessible airport transportation to and from both airports for Dallas County residents.
Can you set up recurring dialysis or oncology transportation?
Yes. We schedule a standing pickup time so the same arrangement holds for every recurring treatment.
Do you provide long-distance medical transportation from Dallas County?
Yes. We arrange longer-distance trips to healthcare destinations outside the metroplex, with an upfront quote before scheduling.

Schedule a Ride Anywhere in Dallas County

Call or text Presence NEMT, or request a ride online, and our dispatch team will help arrange transportation — including cross-county trips into Tarrant County.

CallTextRequest Ride